UAP-OLD MUTUAL Careers: Customer Service Officer- Thika

Position: Customer Service Officer

Location: Thika, Kenya

Application Deadline: 29th January 2021

Key Responsibilities

  • Debiting of premiums and processing of policy documents
  • Debiting and processing of renewal endorsements
  • Processing and checking of underwriting Documents
  • Issuing of Endorsements
  • Issuing & signing of Motor Certificates
  • Issuing and signing of yellow cards
  • Review and dispatch of notices
  • Ensure that work is done within the set standards of service
  • Do a detailed weekly mail reports on outstanding work.
  • Give quality customer service to all our clients.
  • Safe keeping of motor certificates and yellow cards.
  • Perform any other duties as may be required by the management

Skills And Competencies

  • Good Communication Skills
  • Computer Literate

Qualifications & Experience

  • Degree plus C.O.P
  • 1 year of customer service experience preferably in the Insurance Industry.

How to Apply

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