Position: Customer Service Officer

Location: Thika, Kenya

Application Deadline: 29^th January 2021

Key Responsibilities

• Debiting of premiums and processing of policy documents
• Debiting and processing of renewal endorsements
• Processing and checking of underwriting Documents
• Issuing of Endorsements
• Issuing & signing of Motor Certificates
• Issuing and signing of yellow cards
• Review and dispatch of notices
• Ensure that work is done within the set standards of service
• Do a detailed weekly mail reports on outstanding work.
• Give quality customer service to all our clients.
• Safe keeping of motor certificates and yellow cards.
• Perform any other duties as may be required by the management

Skills And Competencies

• Good Communication Skills
• Computer Literate

Qualifications & Experience

• Degree plus C.O.P
• 1 year of customer service experience preferably in the Insurance Industry.

How to Apply

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