Safaricom Careers: Manager – M-PESA Global Payments

Position: Manager – M-PESA Global Payments

Organisation: Safaricom

Application Deadline: 8th February 2021

Job Description

Safaricom is pleased to announce the vacancy for Manager – M-PESA Global Payments within Financial Services. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.

Detailed Description

Reporting to Senior Manager – M-PESA Universal Payments, the position holder will responsible for driving M-PESA online penetration by executing partnerships with relevant payment service providers as well as implementing the global payments strategy. This involves direct merchant business development to enable acceptance of M-PESA by global merchants. The incumbent will play a pivotal role in enabling M-PESA customers to transact online having a great impact on millions of customers, entrepreneurs and businesses.

Job Responsibilities

  • Develop and manage the M-PESA Global Payments strategy from strategic planning through to tactical execution
  • Guide the business in the growth of M-PESA Global Payments
  • Support the execution of M-PESA Africa online payments strategy at both Opco and group levels
  • Coordinate the management of ongoing relationships with existing partners and where relevant, leverage those relationships to greater collective impact
  • Actively seek-out PSPs and pitch on M-PESA as the preferred payment option
  • Negotiate agreements with PSPs, working together with the respective legal teams
  • Manage the relationship with the PSP throughout integration and post-launch
  • Target top-online merchants to pitch the M-PESA Global Payments proposition
  • Work together with M-PESA teams to create right incentives for merchant acceptance of M-PESA Global Payments services
  • Support & guide integration process of the merchant, and post-live activation
  • Collect feedback from key stakeholders including customers, PSPs, merchants, etc. to improve M-PESA Global Payments services
  • Keep up to the latest trends to ensure M-PESA’s solution is at the forefront of user experience, safety and technical capability
  • Work with the relevant teams to enhance / develop the required solutions
  • Support the local markets in acquiring local SMEs online and providing them M-PESA Acceptance
  • Activate the local start-up scene to boost M-Pesa Acceptance
  • Drive commercial rationalization of the service roadmaps
  • Lead on best practice sharing and provide leadership within the M-PESA Teams.
  • Monitor market insights (market intelligence) and competitor activity within the payments sector to support overall business strategy and support decision-making.
  • Working closely with the corporate security teams ensure proper due diligence and compliance monitoring on existing and new partners and payment processes
  • Drive deeper relationships with the regulator to ensure approval of new products and services in the M-PESA Global payments vertical
  • Monitor market insights (market intelligence) and competitor activity within the payments sector to support overall business strategy and support decision-making.


Job Requirements

  • Relevant University Degree.
  • 3 years of professional experience with at least 2 years in online payments – either from Merchant or Payment Service Provider
  • Strong knowledge on the way PSPs and merchants operate in online payments
  • Bonus: strong personal network of payment managers at top global merchants
  • International experience and multicultural sensitivity
  • Analytical bent of mind, structured thinker with strong business acumen
  • Self-starter with exceptional people, presentation and communication skills

How to Apply

If you feel that you are up to the challenge and possess the necessary qualification and experience, kindly click the button below and follow prompts.

Remember to update your candidate profile on the recruitment portal and then Click on the apply button. Remember to attach your resume.

Deadline for application: 8th February 2021

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