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HELB Contacts and Offices

HELB Contacts and Offices  

HELB Contacts and Offices 

HELB Contacts and Offices

Head Office 

Anniversary Towers, 19th Floor
P.O Box 69489-00400
Nairobi 

HELB Student Service Centre  

Mezzanine One (M1) Floor
Anniversary Towers
Operating Hours:
8.00am – 5.00pm
Service Offered: Loan Disbursement Enquiries 

HELB Contact Centre 

TEL: 0711 052 000
EMAIL: contactcentre@helb.co.ke 
Operating Hours:
8.00am – 5.00pm
Service Offered: All Enquires 

 

Brief About HELB  

The Higher Education Loans Board (HELB) is a statutory body established in July 1995 by an Act of Parliament ‘Higher Education Loans Board Act’ Cap 213A.It is a state corporation in the Ministry of Education. The Board is domiciled and operates within the republic of Kenya. 

HELB offers low-interest government backed loan facilities to students who are pursuing higher Education. Education can be quite expensive but with HELB student loans, there is now a smarter way to finance your studies.  The facilities are available for Kenyan students pursuing higher education in Kenya and the Eastern Africa region. 

Click Here to Apply for HELB Loan  

Applying for a HELB loan allows students to finance their studies while enjoying low interest rates. HELB empowers you with affordable loans to make it easier for you to pursue your studies. 
 

HELB Contacts and Offices

Other HELB Offices  

Cash Office 

18th Floor, South Wing
Anniversary Towers
Operating Hours:
8.00am – 5.00pm
Service Offered: Cheque receiving & receipting 

Customer Experience Centre. 

Ground Floor, Anniversary Towers
Operating Hours:
8.00am – 5.00pm
Service Offered:
Loan Repayment, Compliance & Clearance and HELB Jielimishe Loan Enquiries. 

HELB Services are available via the following modes  

HELB Mobile App 

 

Kindly note that HELB does not have an app for Apple (iphone Users) 

 

HELB USSD  

USSD *642# 

 

Link to student Portal  

 

HELB services are also available in the following Huduma Centres 

  1. Bomet  
  2. Bungoma  
  3. Chuka 
  4. Eldoret  
  5. Embu  
  6. Garissa 
  7. G.P.O Nairobi   
  8. Kakamega  
  9. Kericho  
  10. Kilifi  
  11. Kisii  
  12. Kisumu  
  13. Kitale  
  14. Kitui  
  15. Lodwar  
  16. Machakos  
  17. Makueni (Wote) 
  18. Meru  
  19. Migori  
  20. Mombasa  
  21. Murang’a 
  22. Nakuru 
  23. Nandi  
  24. Narok  
  25. Nyeri 
  26. Taita Taveta  
  27. Thika  
  28. West Pokot 

 

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