HELB Contacts and Offices

HELB Contacts and Offices  

HELB Contacts and Offices

Head Office 

Anniversary Towers, 19th Floor
P.O Box 69489-00400
Nairobi 

HELB Student Service Centre  

Mezzanine One (M1) Floor
Anniversary Towers
Operating Hours:
8.00am – 5.00pm
Service Offered: Loan Disbursement Enquiries 

HELB Contact Centre 

TEL: 0711 052 000
EMAIL: contactcentre@helb.co.ke 
Operating Hours:
8.00am – 5.00pm
Service Offered: All Enquires 

 

Brief About HELB  

The Higher Education Loans Board (HELB) is a statutory body established in July 1995 by an Act of Parliament ‘Higher Education Loans Board Act’ Cap 213A.It is a state corporation in the Ministry of Education. The Board is domiciled and operates within the republic of Kenya. 

HELB offers low-interest government backed loan facilities to students who are pursuing higher Education. Education can be quite expensive but with HELB student loans, there is now a smarter way to finance your studies.  The facilities are available for Kenyan students pursuing higher education in Kenya and the Eastern Africa region. 

Click Here to Apply for HELB Loan  

Applying for a HELB loan allows students to finance their studies while enjoying low interest rates. HELB empowers you with affordable loans to make it easier for you to pursue your studies. 
 

Other HELB Offices  

Cash Office 

18th Floor, South Wing
Anniversary Towers
Operating Hours:
8.00am – 5.00pm
Service Offered: Cheque receiving & receipting 

Customer Experience Centre. 

Ground Floor, Anniversary Towers
Operating Hours:
8.00am – 5.00pm
Service Offered:
Loan Repayment, Compliance & Clearance and HELB Jielimishe Loan Enquiries. 

HELB Services are available via the following modes  

HELB Mobile App 

 

Kindly note that HELB does not have an app for Apple (iphone Users) 

 

HELB USSD  

USSD *642# 

 

Link to student Portal  

 

HELB services are also available in the following Huduma Centres 

1. Bomet  
2. Bungoma  
3. Chuka 
4. Eldoret  
5. Embu  
6. Garissa 
7. G.P.O Nairobi   
8. Kakamega  
9. Kericho  
10. Kilifi  
11. Kisii  
12. Kisumu  
13. Kitale  
14. Kitui  
15. Lodwar  
16. Machakos  
17. Makueni (Wote) 
18. Meru  
19. Migori  
20. Mombasa  
21. Murang’a 
22. Nakuru 
23. Nandi  
24. Narok  
25. Nyeri 
26. Taita Taveta  
27. Thika  
28. West Pokot 

 

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