Kenya Airways Contacts

Kenya Airways Contacts

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Kenya Airways Contacts  

Contact Center (24 hours) 

Mobile: +254 711 024 747 

Tel: +254 20 327 4747 
WhatsApp Number:  +254 705 474 747 

Email: customer.relations@kenya-airways.com  

 

Click here to Book a Flight   

 

Kenya Airways Corporate and Ticketing Offices in Kenya 

Kenya Airways Offices in Nairobi  

 

Head Office 

Kenya Airways Head Office
Airport North Road, Embakasi
P.O. Box: 19002 – 00501
Nairobi, Kenya 

  

Ticketing Offices 

Airport Office - JKIA 

Jomo Kenyatta International Airport (JKIA)  

Located at Terminals 1A & 1D (Arrivals) 

  

ABSA Towers Office (Formerly Barclays Plaza) 

7th floor from ground floor
P.O. BOX 41010-00100, Nairobi 

Working Hours  

Weekday's hours: Mon - Fri 0800 hrs –1800 hrs 
Saturdays: 0830 hrs –1300 hrs  

  

Sarit Center Sales And Ticketing Office 

Lower ground floor,
Sarit Centre, Westlands,
off Waiyaki way 

Working Hours 

Weekday's hours: Mon - Fri 0900hrs – 1800 hrs 
Saturdays: 0900hrs –1500 hrs  

  

Yaya Sales And Ticketing Office 

Ground Floor
Yaya Centre 

Working Hours 

Weekday's hours: Mon - Fri 0900 hrs – 1800 hrs
Saturdays: 0900 hrs –1500 hrs 

 

Kenya Airways Offices in Mombasa  

Nyali Office (City Mall) 

Kenya Airways Nyali Sales Office Mombasa
P. O. Box 99302 - 80107
City Mall next to carrefour Supermarket 
Mombasa, Kenya 

Working Hours
Weekday's hours: Mon-Fri 0830 hrs – 1800 hrs
Saturdays 0830 hrs –1500 hrs
Closed over Public Holidays/Sundays 

Email: customer.relations@kenya-airways.com  

  

Mombasa Airport Office 

Kenya Airways Moi International Airport Sales Office
P. O. Box 99302 - 80107
Moi International Airport
Mombasa, Kenya 

Working Hours
Open 24 hours 7 days a week. 

  

Mombasa City Sales Office 

Nkrumah Road City Center
P.O. Box 99302 - 80100, 

Working Hours
Weekday's hours: Mon-Fri 0830 hrs – 1800 hrs
Saturdays 0830 hrs –1500 hrs
Closed over Public Holidays/Sundays 

Email: customer.relations@kenya-airways.com 

 

 

Kenya Airways Kisumu offices  

Kisumu Town Office 

Kenya Airways Kisumu Town Office
Westend shopping mall 1st Floor-Kenyatta Avenue
Kisumu 

Working Hours
Weekday's hours: Mon-Fri 0830 hrs – 1800 hrs
Saturdays 0830 hrs –1500 hrs
Closed over Public Holidays/Sundays 

Email: customer.relations@kenya-airways.com  

  

Kisumu Airport Office 

Kenya Airways Kisumu Airport Office  

Located within the airport 

customer.relations@kenya-airways.com 

 

Brief about Kenya Airways  

Kenya Airways, the pride of Africa, is one of the leading players in aviation in Africa.  Kenya Airways is the flag carrier airline of Kenya. It was founded in 1977 with its headquarters in Nairobi, Kenya. Kenya Airways, a member of the Sky Team Alliance. It is a leading African airline flying to more than 40 destinations worldwide. The airline carries over 4,000,000 (four million) passengers annually. The airline’s fleet is one of the modern (New/young) fleet in Africa. It has a fleet of more than 30 aircrafts which includes 8 Boeing 787 Dreamliner and 15 Embraer E190.  The Kenyan flag carrier airline has professional staff who are equipped with top notch customer service and support.  

The Kenya Airways group is the leading continental privately managed group of companies in aviation spreading in East Africa region and growing beyond. Its main business is in passenger transportation, cargo transportation, holidays management, Ground handling, aeronautical maintenance and aviation training. 

For more information visit: www.kenya-airways.com 

 

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