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SGR Contacts and Booking

We have enlisted below important SGR Contacts and a link to booking of the SGR train conveniently. Check out the details below

The information Hub

Passenger Booking Contact

SGR Contacts for Passenger Service Bookings 0709 388 888

Click Here to start booking your train

Customer Service Contact – Inquiries

Contact for Passenger Service inquiries, Complaints lost & found.  0709 388 887

 

Contact for Kenya Railways Headquarters customer care 0709 907 000  

 

0728603581 0728603582 0708572574 0708571587

 

Postal Address

P.O Box 30121 – 00100,

Nairobi Kenya

E-Mail: info@krc.co.ke

Web: www.krc.co.ke

SGR Contacts – Regional Offices

MOMBASA OFFICE
Jubilee Square, Mijikenda Street
P.o Box 162-80100
Mombasa

Tel: 0722 435 668

KISUMU OFFICE
Station Road
P.o Box 840 – 40100
Kisumu

Tel: 0726 476 864

ELDORET OFFICE
Oloo Road
P.o Box 4060 – 30100
Eldoret

Tel: 0720 275 684

The Standard Gauge Railway (SGR) is a flagship project by the Government of Kenya as a transport component aimed at delivering Vision 2030 making Kenya a middle income country by 2030

Kenya Railways is a State Corporation established by an Act of Parliament (Cap 397) of the Laws of Kenya, and commenced operations on January 20, 1978. The mandates of the Corporation are:

1. Provide skills and technology for the railway sector

2. Provide efficient and effective railway services

3. Leverage our assets to grow business

4. Promotion, facilitation and participation in national and metropolitan railway network development

In keeping with its mandate, Kenya Railways is committed to providing the country with safe, reliable and efficient railway transport services. The railways master plan sets out to transform the national railway network through the rolling out of the mass commuter rail system for the country’s metropolis and the construction of the Standard Gauge Railway (SGR) network.

Connect with SGR

0709 388 887 – Madaraka Express Passenger Service inquiries, complaints, lost & found.
0709 907 000 , 0709 907 555 – Kenya Railways Headquarters customer care.
info@krc.co.ke