HOW TO MAKE KPLC PAYMENTS

KPLC Payments

There are various convenient ways of making KPLC Payments and they include:

Paying Via M-Pesa (Paybill)

KPLC strongly encourages their customers to use the Safaricom Mpesa pay bill numbers 888888 and 888880 for postpaid and prepaid bill payments respectively. Kindly follow the instructions below to top up your electricity.

Paying your Postpaid Electricity Bill with M-Pesa (Safaricom)

  • Go to Mpesa Menu on your Safaricom Line, Select lipa na Mpesa, then select the Pay Bill option
  • Enter the Kenya Power business number 888 888 (Post Paid).
  • Enter your KPLC account number e.g. 123456.
  • Enter the amount you wish to pay which should be between KES. 100 and  KES 35,000.
  • Enter your M-PESA PIN.
  • Confirm that all details are correct.
  • You will receive confirmations of the transaction via SMS.

How to Buy KPLC Tokens via M-PESA Paybill Number 888880 (prepaid )

  • Go to Mpesa Menu on your Safaricom Line, Select lipa na Mpesa, then select the Pay Bill option
  • Enter the Kenya Power business number 888 880 (Pre Paid).
  • Then enter the Account no.“, Enter your KPLC Prepaid Meter Number (e.g. 0100 xxxx xxxx x) press “OK”
  • “Then enter the amount you wish to purchase, between KES100 and KES 35,000, and press “OK”
  • Enter your M-PESA PIN
  • Confirm all the details are correct.
  • You will receive confirmations of the transaction via SMS.
  • KPLC will then generate a prepaid token valid for your meter and send it via SMS.

Paying with Safaricom Bonga Points -(not Sure if still Functional)

  • Dial *126#
  • Select option 1 ( Lipa na Bonga Points )
  • Then select option 2 ( Pay Bill)
  • Then Enter the Business Number ( i.e KPLC prepaid or postpaid business number 888 880  or 888 888  )
  • After that step, then input the account Number ( KPLC meter number )
  • Then the amount you wish to settle with your Bonga points Then you will be prompted to confirm the amount and the Bonga points being deducted
  • Then input your service pin
  • You will then receive a message to confirm the transaction if it was done successfully. The messages will be from KPLC acknowledging receipt of payment and from Safaricom indicating both your transaction and your Bonga points balance.

How to Buy Kenya Power (KPLC) Prepaid Tokens via Equitel

  • Select Eazzy Pay from your Equitel menu
  • Then Select Pay Bill from Eazzy Pay.
  • Choose the bank account number to pay from e.g.0123456789102
  • Select business number – KPLC Tokens
  • Enter your KPLC Prepaid Meter Number (e.g. 37168917674) press OK
  • Enter the amount you wish to pay which should be between Shs. 100 and Shs.500,000.
  • Enter your Equitel PIN and press OK
  • Confirm that all details are correct by pressing 1 OK
  • You will receive a text confirmation of the transaction from Equity bank.
  • KPLC will then generate a prepaid token valid for your meter and send it via SMS.1

NB: All payments are posted in your electricity account on the same day.

Paying your Electricity Bill with Equitel (Sim Tool Kit)

  • Select Eazzy Pay from your Equitel menu
  • Select Pay Bill from Eazzy Pay.
  • Choose the bank account number to pay from e.g.0123456789102
  • Select business number – KPLC Bills (Post Paid)
  • Enter your new Kenya Power meter number e.g. 2831172 or 3436980.
  • Enter the amount you wish to pay which should be between Shs.100 and Shs.500,000.
  • Enter your Equitel PIN and press OK
  • Confirm that all details are correct by pressing 1 OK.
  • You will receive a  text confirmation of the transaction from Equity bank.

NB: All payments are posted in your electricity account on the same day.

Over The counter Payments

Over the counter is another option to pay electricity bills by cash through all Equity Bank branches across the country and all payments will reflect in your electricity account on the same day.

Cash Payment

As a rule, all cash payments should be made at Kenya Power’s authorized pay points which are located within official premises and the paying counters clearly marked CASHIER.

ATM Payments

If you have an account with Co-operative Bank, Postbank, or Standard Chartered Bank, you may also pay your bill through any of these banks’ Automatic Teller Machines (ATMs).

Bank Payments

You may also make KPLC Payments for your electricity bill in cash through appointed Co-operative Bank branches in Nairobi. Additionally, you can pay your electricity bill at any branch of the following Banks

NO. AGENCY TYPE LOCATION COLLECTION TYPE
1.  Equity Bank &  Equity |Agents Countrywide  Postpaid/Prepaid
2.  Standard Chartered  Bank Countrywide  Postpaid
3.  National Bank of Kenya Countrywide  Postpaid
4. ABSA Bank Agency/ Direct Debit  Postpaid/Prepaid
5.  Safaricom  M-PESA  Postpaid/Prepaid
6.  Airtel  Airtel Money  Postpaid
7.  Co-operative Bank of Kenya Ltd. Countrywide  Postpaid
8.  Cevens  Cevens  Postpaid/Prepaid
9.  Lexco One  Lexco  Postpaid
10.  Family Bank Countrywide  Postpaid
11.  Diamond Trust Bank Countrywide  Postpaid/Prepaid
12.  Citibank Countrywide  Postpaid
13.  Stanbic Bank Countrywide  Postpaid
14.  I & M Bank Countrywide  Postpaid

Cheque Payments

Cheques may be deposited in designated boxes in pay centers and at specific business premises appointed by Kenya Power to serve as drop-off points.

KPLC Payments Through M-Banking

If you are a Co-operative Bank customer, then your mobile phone is now an electricity bill payment point. To use the service, one must be registered with the bank for M-Banking service, and also one must have registered their Kenya Power account number with the bank.

 

KPLC National Contact Centre

Call 97771 or 0703 070 707 | 0732 170 170 | 254 20320 1000

USSD

Dial *977# and follow prompt

Email:  customercare@kplc.co.ke

 KPLC Payments

KPLC Payments

 

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