The New KPLC Payments Methods
New KPLC Payments Methods: There are various convenient ways of making KPLC Payments and they include the ones enlisted below: These remain to be the ways to pay for KPLC as per their new notice that is effective 1st September 2022
Paying Via M-Pesa (Paybill) – New KPLC Payments Methods
KPLC strongly encourages their customers to use the Safaricom Mpesa pay bill numbers 888888 and 888880 for postpaid and prepaid bill payments respectively. Kindly follow the instructions below to top up your electricity.
Paying your Postpaid Electricity Bill with M-Pesa (Safaricom) – NEW KPLC PAYMENTS
- Go to Mpesa Menu on your Safaricom Line, Select lipa na Mpesa, then select the Pay Bill option
- Enter the Kenya Power business number 888 888 (Post Paid).
- Enter your KPLC account number e.g. 123456.
- Enter the amount you wish to pay which should be between KES. 100 and KES 35,000.
- Enter your M-PESA PIN.
- Confirm that all details are correct.
- You will receive confirmations of the transaction via SMS.
How to Buy KPLC Tokens via M-PESA Paybill Number 888880 (prepaid )
- Go to Mpesa Menu on your Safaricom Line, Select lipa na Mpesa, then select the Pay Bill option
- Enter the Kenya Power business number 888 880 (Pre Paid).
- Then enter the Account no.“, Enter your KPLC Prepaid Meter Number (e.g. 0100 xxxx xxxx x) press “OK”
- “Then enter the amount you wish to purchase, between KES100 and KES 35,000, and press “OK”
- Enter your M-PESA PIN
- Confirm all the details are correct.
- You will receive confirmations of the transaction via SMS.
- KPLC will then generate a prepaid token valid for your meter and send it via SMS.
How to Buy Kenya Power (KPLC) Prepaid Tokens via Equitel – New KPLC Payments Methods
- Select Eazzy Pay from your Equitel menu
- Then Select Pay Bill from Eazzy Pay.
- Choose the bank account number to pay from e.g.0123456789102
- Select business number – KPLC Tokens
- Enter your KPLC Prepaid Meter Number (e.g. 37168917674) press OK
- Enter the amount you wish to pay which should be between Shs. 100 and Shs.500,000.
- Enter your Equitel PIN and press OK
- Confirm that all details are correct by pressing 1 OK
- You will receive a text confirmation of the transaction from Equity bank.
- KPLC will then generate a prepaid token valid for your meter and send it via SMS.1
NB: All payments are posted in your electricity account on the same day.
Paying your Electricity Bill with Equitel (Sim Tool Kit)
- Select Eazzy Pay from your Equitel menu
- Select Pay Bill from Eazzy Pay.
- Choose the bank account number to pay from e.g.0123456789102
- Select business number – KPLC Bills (Post Paid)
- Enter your new Kenya Power meter number e.g. 2831172 or 3436980.
- Enter the amount you wish to pay which should be between Shs.100 and Shs.500,000.
- Enter your Equitel PIN and press OK
- Confirm that all details are correct by pressing 1 OK.
- You will receive a text confirmation of the transaction from Equity bank.
NB: All payments are posted in your electricity account on the same day.
Over The counter Payments
Over the counter is another option to pay electricity bills by cash through all Equity Bank branches across the country and all payments will reflect in your electricity account on the same day.
Cash Payment
As a rule, all cash payments should be made at Kenya Power’s authorized pay points which are located within official premises and the paying counters clearly marked CASHIER.
ATM Payments
If you have an account with Co-operative Bank, Postbank, or Standard Chartered Bank, you may also pay your bill through any of these banks’ Automatic Teller Machines (ATMs).
Bank Payments
You may also make KPLC Payments for your electricity bill in cash through appointed Co-operative Bank branches in Nairobi. Additionally, you can pay your electricity bill at any branch of the following Banks
Cheque Payments
Cheques may be deposited in designated boxes in pay centers and at specific business premises appointed by Kenya Power to serve as drop-off points.
KPLC Payments Through M-Banking
If you are a Co-operative Bank customer, then your mobile phone is now an electricity bill payment point. To use the service, one must be registered with the bank for M-Banking service, and also one must have registered their Kenya Power account number with the bank.
Buy Tokens/Pay Your Bill/Pay for your New Connection
Prepaid Agencies – NEW KPLC PAYMENTS
| No. | Description | Category | Channel | Service |
|---|---|---|---|---|
| No.1 | SAFARICOM | MNO* | Pay bill Mo.888880 | Prepaid vending |
Postpaid Agencies
| No. | Description | Category | Channel | Service |
|---|---|---|---|---|
| No.1 | ABSA BANK KENYA PLC | Bank | Bank network/Bank Agencies | Post paid collections |
| No.2 | CITI BANK | Bank | Bank network/Bank Agencies | Post paid collections |
| No.3 | COOPERATIVE BANK OF KENYA LIMITED | Bank | Bank network/Bank Agencies | Post paid collections |
| No.4 | FAMILY BANK LIMITED | Bank | Bank network/Bank Agencies | Post paid collections |
| No.5 | EQUITY BANK(KENYA ) LIMITED | Bank | Bank network/Bank Agencies | Post paid collections |
| No.6 | ABSA BANK KENYA PLC | Bank | Bank network/Bank Agencies | Post paid collections |
| No.7 | I&M BANK KENYA LIMITED/td> | Bank | Bank network/Bank Agencies | Post paid collections |
| No.8 | NCBA BANK KENYA PLC | Bank | Bank network/Bank Agencies | Post paid collections |
| No.9 | POSTBANK | Bank | Bank network/Bank Agencies | Post paid & New Connections Collections |
| No.10 | SAFARICOM PLC | MNO* | Paybill No. 888899 | New Connection Collections |
| No.11 | SAFARICOM PLC | MNO* | Paybill No. 888888 | Post paid collections |
| No.12 | STANBIC BANK KENYA LIMITED | Bank | Bank network/Bank Agencies | Post paid collections |
| No.13 | NATIONAL BANK OF KENYA LIMITED | Bank | Bank network/Bank Agencies | Post paid collections |
| No.14 | DTB KENYA LIMITED | Bank | Bank network/Bank Agencies | Post paid collections |
| No.15 | KCB BANK KENYA LTD | Bank | Bank network/Bank Agencies | Post paid collections |
KPLC National Contact Centre
Call 97771 or 0703 070 707 | 0732 170 170 | 254 20320 1000
USSD
Dial *977# and follow prompt
Email: customercare@kplc.co.ke
